 Fex21 Repair Overview
 Handheld Systems repairs Husky, Itronix, and Itron handheld computers to factory specifications. As an Authorized Repair Center, our technicians receive specialized training at Itronix Headquarters and are able to provide outstanding repair services. To assure quality, we use only factory OEM parts purchased directly from the manufacturer.
Service Details
Our flat rate fee to repair and refurbish a Fex21 is $425. Service Center Repairs include:
- Diagnostic testing
- Replacement of all defective parts (motherboard replacement subject to additional charges)
- Replacement of worn and scratched parts
- Saving and restoring data files and programs stored on
removable media
- Cleaning inside and outside of unit
While we try to complete service as quickly as possible, a typical turn-around time is 2 to 5 working days from the time HHS receives the equipment.
Handheld Systems offers Service Center contracts and upgrade options if your business requires additional support.
We also have new and refurbished Fex21’s in
stock and a complete line of accessories.
Repair Request
The following information is needed prior to sending equipment in for repair.
- Serial Number
- Return address
- Credit card information (we won't exceed $425 unless authorized)
- Return shipping method (ex. 1 day, 2 day, 3 day, Ground)
- Brief description of the problem
You can submit this information by calling our Support Center at 503-282-2857 or by using our online repair request form.
Shipping
Repairs can be shipped to the following address:
Handheld Systems, Inc.
Service Department
5440 SW Westgate Drive, Suite 125
Portland, OR 97221
|
